FAQ
Once your payment is successfully processed, you will receive a download link for your files. You can download them from your “My Account” page or from the purchase confirmation email.
Our files are typically compatible with various programs such as Adobe Illustrator, Photoshop, Canva, and Procreate. Please check the product details for specific file compatibility before purchasing.
Since our products are digital files that are available for download immediately after purchase, we do not offer refunds. However, if you experience any issues with the files, please reach out to us via chat or email.
You can contact us via the chat box at the bottom right of the website, or email us at [vectorvibemockups@gmail.com]. We’ll respond as soon as possible.
You can download the purchased files multiple times from your account. However, we recommend saving the files to your device for easier access.
