Scope of Services ● This shop sells digital files in the form of Clothing Vector Mockups, including Illustrator (.AI) and PNG files, available for download after purchase. ● These files can be used for clothing design or creating related products, and customers can modify or edit the files as needed.
Payment and Delivery ● Customers can make payments through accepted methods such as credit cards, or other channels supported by the platform. ● Once payment is successfully processed, the digital files will be delivered via a download link sent to the customer’s email, or they can be accessed through the customer’s account on the platform.
Usage Rights ● Customers are granted the right to use the purchased files for personal or commercial purposes as specified on the product page. ● Customers do not have the right to resell or redistribute the digital files in their original or modified form without written permission from the shop owner. ● Files must not be used for illegal purposes or to create inappropriate content.
Refund Policy ● Since the products are digital files that can be downloaded and used immediately, refunds cannot be issued after the files have been downloaded. ● If customers encounter issues with the files, such as corrupted or inaccessible files, the shop will provide a replacement at no additional cost.
Post-Sale Support ● If customers need further assistance with using the files or encounter issues with opening the files, the shop is happy to offer support via email or the provided contact method. ● Post-sale support includes answering questions about Illustrator and PNG files, recommending appropriate software usage, and troubleshooting file issues if necessary.
Privacy Policy ● Customer personal information, such as names, emails, and payment details, will be securely stored and will not be disclosed or shared with third parties without consent. ● This information will only be used for processing orders and providing post-sale support.
Intellectual Property ● All files sold in this shop are the intellectual property of the shop. Customers may use the files to create their own projects but do not own the original files. ● Reproducing or modifying the files for resale or redistribution is prohibited.
Updates and Modifications ● The shop reserves the right to update these Terms of Service as necessary. Changes will be communicated to customers, and it is the customer’s responsibility to review the terms regularly.
Disclaimer and Limitation of Liability ● The shop does not guarantee that the files will be compatible with all versions of software or devices. Customers should check file compatibility with their software or device before purchasing. ● The shop will not be liable for any damages resulting from the improper use of files or in cases where the files are modified and used inappropriately.
Dispute Resolution ● If any disputes arise from the use of the shop’s services or products, both parties agree to attempt to resolve the issue through communication via email or the provided contact method. ● If a resolution cannot be reached, the shop reserves the right to proceed according to applicable local or national laws.
Termination and Suspension ● The shop reserves the right to cancel orders or suspend services for customers who violate the terms of this Terms of Service or misuse the files.
